GIRLZWRLD / CUSTOMER CARE

Shipping & Returns

Thank you for shopping with GirlzWrld! We appreciate your support and are so excited for you to receive your order. Please review our policies before placing your purchase.

By placing an order with GirlzWrld, you acknowledge and agree to the following policies.

01. Shipping Policy

Order Processing

Please allow 1–2 business days for your order to be processed. Business days do not include weekends or holidays. Processing times may be extended during product launches or high-volume periods.

Shipping Times & Costs

Once your order has been processed and shipped, please allow 3–5 business days for delivery. Delivery times may vary depending on the shipping carrier and destination.

Customers are responsible for shipping costs, which will be calculated at checkout before completing their purchase.

Shipping Information

Please ensure your shipping address is correct before placing your order. If you notice an error, email us as soon as possible. Address changes cannot be guaranteed once an order has been processed or shipped.

Once your order ships, you will receive tracking information when available.

02. Return Policy

All sales are final unless an item arrives damaged, defective, or incorrect.

If you receive a damaged, defective, or incorrect item, please email us within 48 hours of delivery at girlzwrldd@gmail.com.

Please include your order number, a description of the issue, and clear photos of the item.

Once your request has been reviewed, we will contact you with the next steps for an approved return.

03. Exchange Policy

GirlzWrld offers exchanges, subject to item availability and approval.

To request an exchange, please email girlzwrldd@gmail.com with your order number and the item you wish to exchange.

Please contact us before sending anything back so we can provide instructions.

Items must be unworn, unwashed, and in their original condition with tags attached to qualify for an exchange. All exchanges are subject to availability.

04. Contact Us

If you have any questions or concerns regarding your order, shipping, returns, or exchanges, please contact us at:

Thank you for shopping with GirlzWrld! We appreciate your support and are happy to have you as part of our wrld. We can't wait to see you bring the girlzwrld looks to life!
GIRLZWRLD ©